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HAWK EYES CYBER TECHIT Repairs · Networks · Cybersecurity
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Understand the online trail you leave behind, recognise everyday risks, and take simple steps to protect your accounts, money, privacy and reputation.
This page explains the ideas behind online safety: what the protections mean, why they matter and where their limits lie. For practical instructions, visit the Online Security Guide and its step-by-step guides.
You do not need advanced technical skills. Start with the accounts that can unlock other accounts, hold your money, prove your identity or receive security codes.
A stolen password can expose more than one service when it is reused. Two-factor authentication (2FA) adds proof from a different type of factor, such as a device you control. It reduces reliance on the password, but recovery settings and the way you respond to prompts still matter.
If a password is guessed, reused after a data breach or tricked out of someone, there is no second check.
An extra check makes a stolen password less useful. However, scammers may also ask for a code or trick someone into approving a sign-in.
Ready to set it up? Follow the two-factor authentication guide for the practical steps.
Recovery options help prove ownership when your usual sign-in method is unavailable. They deserve the same care as your main login. Account recovery restores access to a service, while a file backup helps recover its contents.
A passkey is a digital sign-in credential linked to a particular service. Your device can authorise its use with a fingerprint, face check or PIN. The website receives cryptographic proof, not your fingerprint or device PIN. Passkeys resist phishing because they are bound to the genuine service.
Practical guide: Set up and use passkeys. Choose the route for your device and retain a recovery option.
A password manager stores credentials in an encrypted vault and can generate a different password for each account. Browser and device managers can be suitable choices. A dedicated manager such as Bitwarden may suit people using several browsers or device types.
A cookie is a small piece of information that a website saves in your browser. It can help a site remember you, but it can also be used to track browsing activity for advertising or analytics.
They remember items in a shopping basket, language choice or that you are signed in during a visit.
They help a site understand how people use its pages so it can improve them.
They can help build a picture of interests and show more targeted adverts across sites.
Clearing cookies can sign you out and remove preferences. History, cached files and saved passwords are separate categories. The cookies and browser cleanup guide explains the practical choices for different devices.
Maintenance keeps software supported, storage usable and important files recoverable. Cleaning temporary files, checking for threats and making backups serve different purposes. No single tool does all three.
| Protection or task | What it is for | When it matters |
|---|---|---|
| System and app updates | Fix known faults and security weaknesses in supported software. | When updates become available. |
| Security scanning | Checks for known threats. A clear scan cannot prove that every account is safe. | Alongside ongoing protection, or after suspicious activity. |
| Storage management | Removes unneeded files to free space. It does not replace malware protection. | When storage is low or unused files accumulate. |
| Removing unused apps | Reduces clutter and software you need to maintain. | When an app is no longer needed or supported. |
| File backups | Keep recoverable copies beyond the original device. | As often as needed to limit work you could lose. |
Windows Security brings together built-in security controls. On a Mac, FileVault protects access to stored data through disk encryption. Encryption helps protect confidentiality if a device is lost, but cannot replace a backup. For Apple computers, see the Mac security and care guide.
These are usually enough for normal maintenance. Review what is selected before deleting files.
A pop-up claiming to find serious faults may be selling unnecessary software or trying to gain access. Built-in maintenance tools are a sensible starting point. Storage cleanup is not a cure for account theft, missing backups or unsupported software.
Extensions can read or change what you see in your browser. Install only extensions you genuinely need, from the official browser store, made by a recognisable publisher. Review and remove old extensions regularly. Never install an extension because a pop-up claims it will “fix” a problem.
A digital footprint is the trail of information connected to you when you use the internet. It includes what you choose to share and information collected in the background.
Information you deliberately create or share: a post, comment, online review, CV, photo, email or form.
Information collected while you browse: cookies, device type, approximate location, pages visited and adverts you click.
Another name for your online trace. Small pieces of data can build a detailed picture when combined.
The result: each action can add to your footprint. This does not mean every action is bad. It means it is worth being deliberate.
This may reveal that your home is unoccupied and show when you will return.
You can still enjoy sharing memories without advertising your location in real time.
Data is created in many places, not only on social media. The goal is to give only the information that is genuinely needed.
| Everyday activity | Possible information created | Simple safer habit |
|---|---|---|
| Using an app | Device details, contacts, location, camera access | Check permissions. Turn off access an app does not need. |
| Online shopping | Name, address, card details, products viewed | Use reputable sites and avoid saving card details everywhere. |
| Social media | Photos, friends, interests, location and comments | Choose who can see posts and avoid live-location sharing. |
| Public Wi-Fi | Browsing activity may be exposed on unsafe networks | Avoid banking or entering sensitive details on public Wi-Fi. |
| Online forms | Contact details, date of birth, documents | Ask: “Why do they need this?” before submitting. |
Privacy concerns who can see or use your information. Security concerns protecting access to it. A private post can still be copied or shared by someone in its audience, even after you delete the original.
It may show a booking code, full name, date of birth, address or other details that can be misused.
Or keep personal documents completely offline and private.
Your footprint can help you. A professional profile, helpful work, qualifications, respectful comments and accurate contact details can support jobs, education and business opportunities.
Passwords, biometrics and account checks perform different jobs. A screen lock protects a device, while an online sign-in controls access to a service. Both matter when that device holds email, banking apps or saved credentials.
A password is a secret used to sign in. A passphrase uses several words. Length and uniqueness matter because a reused secret can expose several accounts.
Fingerprint and face checks can unlock a device or approve an action. A PIN or passcode remains important. See the biometric security guide.
2FA combines different types of proof. An authenticator code can supplement a password, but can still be requested by a fake login page.
A passkey provides proof tied to the genuine service. It can use the same device unlock gesture as other features, but works differently from a password.
Easy to guess or reuse after a data breach.
Several randomly chosen words can make a memorable passphrase. Avoid personal facts, familiar quotations and published examples. A password manager can generate unique passwords for other accounts.
Phishing uses impersonation to persuade you to reveal information, open a link or approve an action. It can arrive by email, text, call or QR code. A polished message can be fraudulent. See the phishing and scams guide for examples and responses.
These are examples. A real-looking name does not prove a message is genuine.
Instead, open the official app yourself, type the official website address manually, or use a phone number from a trusted statement or card. Do not use a number supplied by the suspicious message.
A web address contains a host name and may include a path to a particular page. A brand name can appear in a misleading subdomain or path. Compare the actual domain with the organisation’s known address. HTTPS protects the connection, not the honesty of its owner.
Simple rule: read the address from right to left. In the second example, the site belongs to secure-check.example, not PayPal. The examples above are shown for learning only and should not be visited.
Do not trust the caller ID. Say you will call back. Use a different phone if possible, or wait a short time before calling the number printed on your bank card. Never move money to a “safe account” because of an unexpected call.
Device protection combines restricted access, trustworthy software and a recovery plan. Your Apple or Google account may also control device-finding services, saved credentials and backups, making its security particularly important.
Updates address known faults. Trusted download sources reduce risk, but an app’s permissions still need to fit its purpose.
A screen lock controls access to the device. An app lock adds a separate check. Android Private Space and Samsung Secure Folder offer separation for supported apps.
Finding services can help locate or lock a missing device. Availability depends on prior setup, connectivity and the device. Never confront a suspected thief.
Synchronisation keeps selected data aligned across devices. Backups retain recoverable copies. What is included depends on the service and settings.
Public networks can be unsafe or even fake. Avoid banking, shopping and sensitive logins on them.
If you must use public Wi-Fi, avoid sensitive activity and turn off automatic network connection afterwards.
Criminals often copy the appearance of known shops, banks and delivery companies. A professional-looking website is not proof that it is genuine.
A hacked account, a forgotten login and missing files need different responses. Account recovery restores access, while restoring a backup recovers data. If money is at risk, contact your bank immediately through a trusted route.
| If this happened… | Do this now |
|---|---|
| You clicked a suspicious link | Close the page. Do not enter details. If you downloaded or opened a suspicious file, check the device with its trusted security software. If you entered a password, change it from a trusted device and review the account. |
| You gave away a password or code | Use a trusted device to secure the affected account and review active sessions. Follow the hacked-account response guide. |
| You sent money to a scammer | Contact your bank immediately using the number on your card or official app. Explain exactly what happened. |
| Your social account was hacked | Use the provider’s official recovery route and secure the linked email. For a lockout, see account recovery. |
| You are being bullied, threatened or blackmailed | Do not engage. Save evidence, block/report, and tell a trusted person. Seek urgent help if there is immediate danger. |
Use this as a reminder, then choose one practical task from the Online Security Guide. Start with your main email, phone and banking accounts.
You receive a text saying your bank needs a six-digit code to stop fraud. What is the safest action?
Use supported operating systems. Standard Windows 10 support ended on 14 October 2025; extended security arrangements depend on eligibility and enrolment. Check Microsoft guidance for your edition and circumstances.
Reviewed 12 October 2026. Settings vary by device and provider. Use the linked official instructions for your version.
NCSC: online securityNCSC: scamsGoogle: passkeysApple: personal safetyBitwarden: recovery codesGoogle: private browsing limitsApple: FileVaultMicrosoft: Windows 10 support
📸 Social media and messaging safely
Share with careSocial-media safety has two parts: protecting access to your account and controlling what others can see. Sign-in checks, recovery options and linked-device reviews address access. Audience, messaging and location settings address privacy.
Account security and privacy work together